Legal notice

Business Name: LightningAg

ABN: 70 554 549 818

Registered Office: Rainbow, VIC, Australia 3424

Email: sales@lightningag.au

Phone: +61 0497 655 534

1. Introduction

LightningAg respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or purchase from us.

2. Information We Collect

We may collect the following types of personal information:

  • Name, address, email, and phone number
  • Payment and billing details (processed securely via our payment providers)
  • Order history and purchase preferences
  • IP address, browser type, and website usage data

3. How We Collect Information

We collect personal information when you:

  • Place an order on our website
  • Sign up for our newsletter or marketing communications
  • Contact us via email, phone, or online forms
  • Browse our website (via cookies and analytics tools)

4. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you about your purchases or inquiries
  • Send marketing updates (if you have opted in)
  • Improve our website, products, and services
  • Comply with legal obligations

5. Disclosure of Information

We may share your information with:

  • Payment processors and delivery partners
  • IT and website hosting providers
  • Legal or regulatory authorities when required by law

We will never sell your personal information to third parties.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure.

7. Cookies and Tracking

Our website uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, but some features of our site may not function properly.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. Please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: sales@lightningag.au

Phone: +61 0497 655 534